Returns & Exchanges
At Bananhot, we want you to be completely satisfied with your purchase. If your swimwear doesn't fit perfectly, you can return or exchange eligible items within 14 days of delivery provided they are in original condition with all tags and hygiene liners intact.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all labels are attached and the product is unworn and unwashed.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund or exchange will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing