Frequently Asked Questions

Everything you need to know about your Bananhot shopping experience.

How do I determine my correct size?

We provide a detailed size guide on each product page. Since our designs are inspired by Brazilian cuts, they may run slightly smaller than standard US sizing. If you are between sizes, we recommend sizing up.

What is your return and exchange policy?

We accept returns and exchanges within 14 days of delivery. Items must be in their original condition, unworn, unwashed, and with all hygiene liners and tags attached.

Do you offer international shipping?

Yes, Bananhot ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout. Please note that international orders may be subject to local customs duties.

How should I care for my swimwear?

To maintain the quality of your suit, we recommend hand washing in cold water with mild soap immediately after use. Avoid machine washing, tumble drying, or contact with rough surfaces and high levels of chlorine.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

Can I modify or cancel my order after it has been placed?

Once an order is placed, it is processed quickly to ensure fast delivery. Please contact our customer service team within 1 hour of purchase if you need to make any changes.